Required skills

communication and negotiation skills to explain complex relationships and processes effectively to users and management and to consult with relevant stakeholders

information management skills to analyse and synthesise documentation verbally delivered information and observed behaviours

literacy skills to prepare compile and write complex documents and reports and to document complex relationships and processes

problemsolving skills to solve recordkeeping problems

technology skills to use equipment relevant to conducting recordkeeping activities

Required knowledge

key provisions of relevant legislation from all forms of government regulations standards and documentation that may affect aspects of business operations such as

antidiscrimination legislation

AS Microfilming of engineering documents

AS Microfilming newspapers for archival purposes

AS Storage of microfilm

AS Permanent paper

AS AGLS Metadata element set

AS Work process analysis for recordkeeping

AS ISO Records management

AS ISO Information and documentation Records management processes Metadata for records Principles

ASNZS Risk management

Australian Stock ExchangeASX Principles of Good Corporate Governance

codes of practice

ethical principles

occupational health and safety OHS

archives and records legislation

privacy and freedom of information

general principles and processes of records management and records management systems such as

systems of control

records continuum theory

mandate and ownership of business process

organisational business functions structure and culture

organisational policies strategies and procedures particularly those relating to records access and security

recordkeeping policies strategies functions and structures in the jurisdiction

The Evidence Guide provides advice on assessment and must be read in conjunction with the performance criteria required skills and knowledge range statement and the Assessment Guidelines for the Training Package

Overview of assessment

Critical aspects for assessment and evidence required to demonstrate competency in this unit

Evidence of the following is essential

researching and documenting the legal regulatory and social factors which impact on the recordkeeping requirements of an organisation

documenting a risk management plan for recordkeeping activities

documenting recordkeeping requirements and plans required to implement the recordkeeping framework in an organisation

knowledge of relevant legislation regulations and standards

Context of and specific resources for assessment

Assessment must ensure

access to an actual workplace

access to examples of records recordkeeping systems and policies

access to office equipment and resources

Method of assessment

A range of assessment methods should be used to assess practical skills and knowledge The following examples are appropriate for this unit

assessment of written reports on the recordkeeping environment risk management plans and recordkeeping framework plans

demonstration of research techniques to gather information on the legal social regulatory and organisational environment and recordkeeping requirements

direct questioning combined with review of portfolios of evidence and third party workplace reports of onthejob performance by the candidate

observation of presentations of reports on the legal social regulatory and organisational environment and recordkeeping requirements

oral or written questioning to assess knowledge and understanding

review of authenticated documents from the workplace or training environment

review of testimony from team members colleagues supervisors or managers

Guidance information for assessment

Holistic assessment with other units relevant to the industry sector workplace and job role is recommended for example

administration units

other knowledge management units

Legal and regulatory framework may include:

Broad social context may include:

Records may include:

Regulatory requirements may include:

Recordkeeping responsibilities may include:

Appropriate persons may include: